Business Details :

Key Responsibilities:

Planning and Organization:

• Plan and manage the division according to agreed country development strategies. 
• Manage the divisional P&L within allocated budget
• Ensure compliance to policies, procedures and values in all areas of operational activity
• Support the delivery of all marketing campaigns
• Maintain and develop existing and new customers through appropriate propositions and optimization of quality of service

Business Development / Sales and Marketing:

• Provide guidance to team in Key account management ensuring high levels of customer satisfaction is consistently achieved
• Support the design and execution of all marketing campaigns, leads generation and management activities
• Participant in Sales visits to key customers to build customer relationship and be their preferred vendor

Technical Advisory and Product Advocate:

• Provide expert advice and guidance on product & technical information to team and potential/existing customers 
• Provide necessary support in the technology evaluation stage of the sales process 
• Communicate regulatory compliance requirement and applications effectively, demonstrating  company’s market leadership and expertise in the relevant fields
• Provide required support in interaction with customers’ engineering teams to effectively illustrate company’s  value proposition 
• Provide support and guidance to the team at field events such as conferences, seminars, etc
• Lead and take charge of negotiations where necessary to ensure a win-win agreement with customers

Service Standards and Customer Relationship Management:

• Work with sales team to prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions, meeting regulatory compliance standards and productivity improvements
• Monitor maintenance of records of customer communication and sales activity in the CRM system

People Development and Management:

• Take charge of recruitment and ensure effective induction for new team members, monitoring ongoing performance needs
• Manage performance and development of team to maximize sales performance of division
• Encourage Sales Managers/Team Leaders to continuously develop knowledge of local market conditions to identify trends and make appropriate/innovative recommendations to improve and enhance product performance and drive the business forward

Desired Outcomes / KPIs:

• Effective management of the divisions P&L within allocated budget ensuring a profitable performance for the division
• An engaged team striving to meet the department’s key performance targets, sales targets and agreed key performance indicators. 
• Effective management of the performance and development of employees to drive and maximize the sales performance of the division
• Development of an effective network of communication across the business area ensuring shared knowledge and understanding of business activities

Qualifications:

Education: Degree in any discipline preferably in Chemistry, Food Science, Biochemistry Environmental Science or related field  

English: Verbal/Written Communication

Computer skills: Ms. Office

Experience: Minimum 5 years working experience in a Technical sales environment with extensive supervision experience

Competencies: 

• One Team: Work together with fellow employees worldwide towards common goals
• Perform with Integrity: behave ethically and legally
• Pursue Innovation: put good ideas to work
• Deliver Quality: give our best, present and communicate professionally
• Drive Continuous Improvement: seize opportunities to make a difference, exceptional leadership and coaching skills

Tags:

Business Area Manager  HCMC  Manager