PURPOSE & IMPACT ON ORGANIZATION:
Drive your district’s profitability by:
Meeting or exceeding district sales and profit targets
Coaching Store Managers to drive commercial success and excel in customer service
Ensuring proper execution of established policies, procedures, initiatives and directives
KEY RESPONSIBILITIES:
Take full ownership of the district and its commercial success
Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Managers
Coach Store Managers to increase their stores’ sales, productivity and profitability
Ensure the legal and financial integrity of the district’s store portfolio
Drive a service and selling culture in the district
Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store
Managers
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district
Facilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the
stores
Plan and prioritize structured store visits to maximize the district’s performance
Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least once
per month (exceptions must be approved by the Market Retail Director)
Ensure compliance with established policies, procedures, initiatives and directives
Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores
Manage loss prevention as well as health and safety risks
Lead the recruitment, on-boarding, training and development efforts in the district
Own succession planning for the district
Ensure compliance to established HR policies and procedures
Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt
feedback, including actively managing poor performance
Coach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-toface and remotely
Share best practices to drive overall Market and Global retail performance
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
On local/market discretion
KEY RELATIONSHIPS:
Customers
Peers and Supervisor
Vendors and Support Functions (i.e., Visual Merchandising, Facility Services, etc.)
Local Administration (i.e., mall management)
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
District Manager Competencies
MINIMUM QUALIFICATIONS:
Minimum 18 months of work experience in a sports/fashion customer- and commercial- focused retail environment with a
minimum of 12 months of Multi-Store Management responsibility
Advanced numeracy, literacy and verbal communication skills
Geographical mobility
Basic English skills (for non-English speaking markets)
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