Job Description

Position: Senior Merchandiser – Household, KCT (Kitchen Cooking Table), Business & Homecare

• Oversee the entire merchandising cycle, from sample creation and vendor sourcing to pricing negotiation, trade terms setup, and cost analysis.
• Establish and nurture strong supplier relationships; take proactive steps to address and resolve issues throughout the production lifecycle.
• Collaborate with the Quality Assurance team to ensure production adheres to both corporate and customer standards, with a focus on quality and timely delivery.
• Manage claims negotiation and ensure accurate processing and documentation of all related debit and credit notes.
• Analyze sales trends and customer feedback to refine product strategies and support data-driven decision-making.
• Conduct ongoing market research to keep ahead of trends and identify potential sourcing or product development opportunities.
• Monitor the full supply chain through the internal MBS Control Panel system, identifying bottlenecks and implementing timely resolutions.
• Take the lead in tender processes, overseeing project execution from initiation to closure.
• Plan, organize, and coordinate buying trips, including pre-trip preparation and post-trip follow-ups.
• Drive sourcing initiatives and product development in alignment with market trends and customer demands.
• Perform regular factory visits and attend trade shows for supplier evaluation and product scouting.
• Act as a central contact across departments, leading cross-functional initiatives and trips.
• Supervise and support a team of 1–2 subordinates, providing coaching, guidance, and performance feedback.
• Foster a collaborative and growth-oriented team environment.
• Serve as a backup for the Merchandising Manager when required.

Job Requirement

Core Competencies & Soft Skills

• Detail-Oriented: Strong focus on accuracy in product specs, costing, and documentation.
• Customer-Centric: Committed to delivering value-driven solutions and services.
• Strong Negotiation Skills: Able to strike the right balance between price, quality, and delivery expectations.
• Time Management: Skilled in handling multiple projects and deadlines with efficiency.
• Effective Presentation: Capable of crafting and delivering professional presentations to internal and external stakeholders.
• Clear Communication: Builds trust and aligns effectively with internal teams, suppliers, and partners through clear, constructive communication.
• Team Leadership: Motivates and leads junior staff, aligning them with common objectives.
• Problem Solving: Proactively identifies issues and drives practical, well-thought-out solutions.
• Adaptability: Thrives in fast-changing environments and can shift priorities as needed.
• Willingness to Learn: Eager to take on new challenges, learn continuously, and contribute across functions.
• Cultural Sensitivity: Understands factory cultures and adapts communication styles accordingly.
• Professionalism: Handles confidential information and administrative tasks with integrity.
• Travel-Ready: Open to domestic and international travel when required.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Supply Chain Management, International Business, or a related field.
• Minimum of 7 years’ experience in merchandising, procurement, strategic sourcing, or assortment development, ideally with a focus on the European market.
• In-depth product knowledge of hardgoods, especially within the Household, KCT, Business & Homecare, seasonal, and near-food categories.
• Prior experience working with multinational buying offices or manufacturing firms is highly advantageous.
• Fluent in both English and Vietnamese, written and spoken.
• Proficient in MS Office applications (Excel, Word, PowerPoint, Outlook).